Meet the Experts
People Behind Your Protection Plan
Our specialists combine automotive knowledge with customer advocacy so you always know the next step.
Marcus Reid
Director of Coverage15 years structuring vehicle service contracts for retail and fleet clients.
Elena Vasquez
Claims Operations LeadFormer shop service manager who translates repair jargon into plain language.
David Chen
Customer Success ManagerGuides new members through enrollment, ID cards, and maintenance logging.
Priya Nair
Plan Education SpecialistCreates comparison guides and hosts webinars on claims preparation.
Jordan Blake
Fleet Program AdvisorDesigns multi-vehicle bundles with consolidated reporting for businesses.
Sofia Martinez
Member CommunicationsCoordinates email updates, newsletters, and educational content releases.
Ethan Wright
Compliance & QualityReviews marketing materials and member-facing disclosures for accuracy.
Nina Patel
Renewals & RetentionHelps members evaluate renewal options as vehicles age and mileage increases.